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The Good Business Festival

Client: Liverpool City Region Combined Authority

The Good Business Festival was due be staged in the Liverpool City Region from 6-8 October 2020; given the pandemic, it will now take place in 2022. It will bring together the smartest minds from around the world to make us think big, question our actions, galvanise our ambition and drive positive change in an energetic festival environment. We have been commissioned by the Combined Authority to manage the contract with its delivery partners, Culture Liverpool and Hemingway Design.

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Golf Club Survey

Client: Ashton-in-Makerfield Golf Club

Ashton is a thriving golf club with 800 Members. Its Board is keen to base its decisions for the future on solid evidence. We conducted a thorough survey of the Members, examining every aspect of the club's activities. It attracted more than 300 participants, and generated a wealth of valuable data. We provided interim and final reports to the Board, including detailed analysis. The survey is ran again in 2019.

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Evaluation - Walton Hall Conservatory Range Project

Client: Warrington Borough Council

The Walton Hall Conservatory Range project involves the restoration of historic buildings and the development of socially conscious end uses, through a partnership between Warrington Borough Council, Myerscough College and the Walton Lea Partnership, supported by the National Lottery Heritage Fund. The evaluation project involves delivering research, analysis and reports to an established methodology, consistent with evaluation guidance. The methodology includes desk research (including surveys), interviews and surveys. The annual evaluation reports have been completed on time. Further research is ongoing, and the project will conclude in 2022.

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Armistice 100

Client: Leger Holidays

November 2018 marked 100 years since the Armistice that ended the fighting in the First World War.  Ste was commissioned to act as a Battlefield Guide on a four day trip to Ypres / Ieper in Belgium.  This involved researching and delivering a series of talks about events there, and acting as specialist guide and historian to a coach party of 40 the people.

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St Helens Borough Heritage Strategy

Client: St Helens Borough Council

St Helens Council is keen to help its communities to celebrate their heritage, and to boost the visitor economy,  The land that makes up the modern Borough developed from villages and townships into an industrial powerhouse, thanks to the abundance of coal and men and women with the ingenuity to exploit it.  A number of internationally important 'firsts' took place there, including: the creation of the Sankey Canal (England's first industrial canal) from the 1750s; the Rainhill Locomotive Trials in 1829, before the opening of the world’s first inter-city railway line in 1830; and the invention of the 'float glass' technique by Sir Alistair Pilkington in 1959.

The Council commissioned us to develop a new heritage strategy and delivery plan, based on thorough research and public consultation.  The project was completed in June 2019.  

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The Great Pilgrimage 90

Client: The Royal British Legion, through Leger Holidays

November 2018 marked 100 years since the Armistice that ended the fighting in the First World War.  Ste was commissioned to act as a Battlefield Guide on a four day trip to Ypres / Ieper in Belgium.  This involved researching and delivering a series of talks about events there, and acting as specialist guide and historian to a coach party of 40 the people.

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Client: The Sankey Canal Partnership

Sankey Canal Corridor Project - Research & Consultation

The Sankey Canal Partnership is made of Halton, St. Helens and Warrington Councils, the Canal & River Trust and the Sankey Canal Restoration Society. It aims to develop the historic canal corridor as a visitor and leisure destination, and is developing a bid to the Heritage Lottery Fund to part-fund the work. We conducted research and consultation to inform the bid, involving the following elements: an online survey and promotional campaign that attracted more than 400 participants; interviews with stakeholders about; desk research about other relevant heritage landscape projects; and a site visit to the Greenfield Valley in North Wales. We provided a report giving the results of the consultation work and conclusions from the other research, with clear recommendations about the shape and scope of the bid, and priorities for audience development. 

Organized Files

Client: Liverpool Vision Ltd.

International relations data management project

The client manages relations with businesses and trade promotion agencies around the world. The project involved reviewing the client’s data needs and advising on the most appropriate data collection and management methods – a form of client relationship management (CRM) tool – and reporting formats.

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Client: Liverpool Vision Ltd.

2018 International Business Festival

The International Business Festival 2018 was one of the biggest business events of the year. It was staged in Liverpool over nine days that June and attracted more than 8,000 delegates from around the world. We were commissioned to manage the content on the two main Festival stages, involving researching, booking and liaising with more than 150 speakers. These included Gina Millar, Simon Segars, Dame Carolyn Fairbairn, and Cherie Booth CBE QC.

Holding Hands

Client: Liverpool City Council, on behalf of the City Region local authorities

Evaluation - LCR Intensive Support Service (CRISS)

The Liverpool City Region Intensive Support Service (LCRISS) was intended to help homeless people with complex needs. It was funded by the Government’s Single Homeless Fund. The project involved developing and delivering an evaluation methodology consistent with the Fund’s guidelines, featuring stakeholder and client interviews, desk research, and several types of analysis. This gathered quantitative and qualitative evidence to provide a rounded picture of the service’s performance against its objectives.  The project ran from September 2016 to September 2017.

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West Cheshire Waterways Ring

Client: Cheshire West & Chester Council

The client and the Canal & River Trust intended to improve access arrangements and general ease of use of sections of the Shropshire Union Canal, Trent & Mersey Canal, the Weaver Navigation and the Manchester Ship Canal, and to market it as a new cruising ring: the “West Cheshire Ring”. We worked with different parts of the Council and the Trust (including the National Waterways Museum Ellesmere Port) to identify the barriers to user-friendly navigation and how they could be overcome. We mapped the visitor attractions and facilities along the route and interviewed many of the operators, making recommendations as to how they could more effectively relate to the canal corridor to make it a more attractive visitor destination. We also examined how the new Ring could be marketed, learning from other examples across the country. We presented the results in a report and action plan, and facilitated a workshop about some of the waterspace management issues.


2016 International Business Festival - Evaluation

Client: Liverpool Vision Ltd.

The International Business Festival 2016 was staged in Liverpool, ran for three weeks, and attracted more than 10,000 delegates from around the world.  We delivered the evaluation in two stages: interim (May-November 2016) and ‘one year on’ (May-September 2017). It involved online and telephone surveys, supported by desk research. This allowed for a comprehensive analysis of the Festival’s performance against its grant objectives.  The project was completed on time and within budget.

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Linking the Locks project

Client: Warrington Borough Council, on behalf of the Sankey Canal Coastal Communities Team

The Sankey Canal Coastal Communities Team was delivering a business support and development project along the Sankey Canal Corridor, from Warrington to Widnes, supported by the Coastal Communities Fund. We conducted consultation with the public through face-to-face interviews on-site at Fiddlers Ferry and Spike island, interviewed more than 20 stakeholders with a special interest in the project area, and conducted related desk research. We presented the results in a report, summarising the current audience in each area and giving clear recommendations about audience development in the future.